01
Service Scheduling
Plan appointments, organize upcoming work, and keep your team aligned on what is coming into the shop.
Service operations built to move faster
Run the Shop. Track the Work. Keep the Lane Moving.
FastLane Ops is an all-in-one service operations platform for shops that need a better way to schedule work, track jobs, manage customers, and keep the business moving.
Built for automotive, diesel, heavy-duty truck, RV, marine, trailer, powersports, and independent dealer service teams.
Today’s Shop View
Dashboard
Daily command center for service, technicians, appointments, and parts.
9Open ROs
3Today’s Appointments
2Part Requests
Open Repair Orders
View allRO-300012020 Dodge ChargerAuthorized
RO-300022023 Chevrolet SilveradoAssigned
RO-300082022 Nissan PathfinderOpen
RO-30013Mercedes-Benz SprinterIn Progress
Technician Workload
Shop loadKH
Kira Howell
75%CY
Casey Yarbrough
40%CG
Chad Galiart
25%Inner Tie Rod EndRequested
Oil Filter and OilRequested
Automotive
Diesel
Heavy-Duty Truck
RV
Marine
Trailer
Powersports
Independent Dealers
All-in-one shop operations
One system for the service side of your business.
FastLane Ops brings scheduling, shop CRM, job tracking, follow-ups, dashboards, and daily management visibility into one clean platform.
02
Shop CRM
Track customers, units, notes, history, conversations, and next steps without digging through scattered systems.
03
Job Tracking
See what is waiting, active, delayed, needs approval, and ready to close from one shared view.
04
Follow-Up Management
Keep customer updates and next actions visible so important work does not rely on memory.
05
Dashboard Visibility
Give owners and managers a clear view of activity, priorities, job flow, and team performance.
06
Management System
Help the entire service operation work from one organized process instead of paper, whiteboards, and guesswork.
The problem
Stop running the shop from memory, paper, and scattered notes.
Small and mid-sized service businesses move fast. When the operation lives in someone’s head, the whole shop feels it.
•
Jobs get tracked in too many places
Whiteboards, texts, notebooks, calendars, and spreadsheets all fight for attention.
•
Follow-ups get missed
Customers call for updates because the next step was never clearly assigned or scheduled.
•
Owners lack daily visibility
It is hard to know what moved, what stalled, and what needs a manager’s attention.
FastLane Ops workflow
Shared System1
Schedule WorkBook jobs and organize upcoming shop capacity.
→2
Track the JobMonitor status, notes, approvals, and next steps.
→3
Manage the CustomerKeep contact history, units, and follow-ups together.
→4
See the Day ClearlyUse dashboards to know what needs attention now.
✓The flow
Built around how service teams actually work.
FastLane Ops helps your team move from appointment to active job, from customer update to manager review, and from open work to completed job with fewer gaps along the way.
1
Schedule
Know what is coming in and where the day is headed.
2
Track
See each job’s status, history, and next action.
3
Follow Up
Keep customers updated and next steps assigned.
4
Manage
Give leaders a cleaner view of the operation.
Built for more than one type of shop
From independent repair shops to dealer service departments.
FastLane Ops is built for service businesses that need structure, visibility, and accountability without turning daily work into an enterprise software project.
✓
Automotive, diesel, RV, marine, trailer, and powersports operations
✓
Independent dealers with real fixed ops and service departments
✓
Owner/operators who need visibility without micromanaging every job
✓
Teams moving away from disconnected tools, paper, and manual follow-up
Ready to run your shop from one cleaner system?
FastLane Ops is being built for real service teams that need a better way to schedule work, track jobs, manage customers, and keep the business moving.