01
Check In
Start with the customer, vehicle, appointment, and the concern that brought them in.
Built for the rhythm of the shop
Run Your Shop.Track Every Job.
FastLane Ops Shop helps your team see the work, spot what needs attention, and keep every repair moving from the first appointment to the final payment.
$99 per month
Unlimited users
Built for independent shops
Live shop view
Shop overview
Live
22 repair orders in motion
Your whole day, visible from one place.
One connected shopEvery role. Every job. One clear view.
22Open repair orders
04Waiting on parts
03Ready for pickup
13.2Average RO hours
Ask. Guide. Report.
Get help while the work is still in front of you.
Rivet helps your team understand FastLane Ops Shop, follow supported workflows, and answer supported shop questions without stopping the day.
Understand the screen without leaving the job.
Ask what a field, status, or screen means and get a clear answer while you are already working.
Rivet can explain, guide, and answer supported questions. He does not create, edit, approve, or save records.
FastLane Ops Shop Assistant
Ask mode
Built around the work
From keys on the counter to keys back in hand.
FastLane Ops keeps the people, parts, approvals, and progress connected so your team always knows what happens next.
02
Inspect
Document findings clearly and move recommended work into the repair order.
03
Repair
Keep technicians, labor, parts, approvals, and job status tied to the work.
04
Deliver
Finish payment, close the repair order, and hand back the keys with confidence.
Digital inspections
Turn what the technician finds into work the advisor can act on.
Keep inspection findings connected to the repair order so the team can understand what was found and move supported recommendations forward.
01
Make findings easy to understandClear inspection states help the advisor see what needs attention.
02
Keep the work connectedFindings stay tied to the customer, vehicle, repair order, and technician.
03
Move supported work forwardBring supported recommendations into the repair order without starting over.
Finding connectedThe advisor can see what needs attention and keep the job moving.
Know what is happening
See the day before it turns into the next fire.
FastLane Ops Shop brings the work together so owners, managers, advisors, and technicians can see what needs attention sooner.
Catch the job before it stalls.
See what is waiting on parts while there is still time to adjust the day.
Know where the work stands.
Keep technician workload and repair progress visible without chasing the whole team.
Keep decisions tied to the job.
Keep approvals, operations, parts, labor, and payment connected to the repair order.
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Straightforward pricing
The tools your shop needs without enterprise pricing or unnecessary complexity.
Covers the day to day work most independent shops actually need. Give the whole team one connected system and keep the work moving.